FAQ/POLICY

Question 1

Are all shoes and clothes authentic?

Answer

All shoes and clothes are guaranteed to be 100% authentic. We do not sell, accept, or otherwise deal with fakes or factory variants. Buy with confidence as all shoes/clothes offered for sale are thoroughly inspected by our knowledgeable staff for condition and authenticity.

Question 2

Do you buy shoes/clothes?

Answer

Yes, we offer QUICK CASH and/or CASH ON DEMAND. We will buy your shoes/clothes directly from you for a REASONABLE price. Please email us at beyonddeadstock@gmail.com with items for sale and we will offer you a quote. NON LOCALS (anyone who ships) - WE DO NOT pay for shoes/clothes until items are received and inspected for condition and authenticity. After inspection is done you will be paid via paypal gift. If goods received are not authentic, you will have to pay shipping back or we will donate them to charity. To receive a full quote all shoes/clothes must come with original box, accessories, tags, etc. must not have factory issues/blemishes/damaged box, etc. Shoes also must be shipped within 48 hours of form being sent to you via email for quote to be honored or else it can change up or down depending on the market.

Question 3

What forms of payment do you accept?

Answer

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Question 4

Do I have to pay sales tax?

Answer

Only CA residents are required to pay sales tax.

Question 5

What is your return policy?

Answer

We check all items prior to shipping to ensure supreme quality. All sales are final. No refunds, no exchanges.

Question 6

How long does it take for items to arrive?

Answer

All orders are shipped within 24-48 hours of order being place excluding weekends or Holidays. Typical cut off time to get an order shipped the same day is 10AM PT (but not guaranteed). All items are shipped via FED EX GROUND/UPS GROUND and arrive within 1 to 7 business days of order being shipped depending where you live. We also give the option for FED EX 2 DAY on all orders except Beater Boxes.

Frequently asked questions